Email marketing dos and don’ts

When it comes to email marketing, crafting thoughtful, well designed, well written content is vitally important — so also is the way you code and deliver your emails. Fighting for your customer’s attention has never been harder. Brands need to realize that delivering crap to your inbox just doesn’t cut it in anymore.

One would have hoped that by now, HTML email standards would align harmoniously with the HTML5 browser standards we all enjoy. Unfortunately, developers continue to grapple with cross-platform issues and stubborn idiosyncrasies that have persisted. Consider the seemingly archaic Outlook 2007—yes, it's still in use! Gmail poses its challenges by occasionally stripping web fonts, while Yahoo Mail seems to play hide-and-seek with your bottom margin. And the question of embracing Google AMP emails looms.

Fighting for you customer’s attention has never been harder. Brands need to realize that delivering crap to your inbox just doesn’t cut it in 2024.

Right now the struggle to capture your customer's attention is more daunting than ever. Since our agency's inception in 2015 we have been fervently advocating for better approaches to email marketing creation and development.

Big No No’s

Let's talk about the big no-no's—starting with image-only emails, the prime culprits of the spam-o-meter. Not only do they devour users' precious bandwidth, but they also introduce inherent latency and accessibility concerns. Image only emails are unable to leverage media queries effectively to adapt their mobile appearance as true HTML emails can.

Example of bad HTML email
Emails made up of entirely images are a terrible idea.

On top of that, users cannot copy text from images, leaving promo codes and inline links trapped within digital pictures. Such limitations risk alienating your audience and might even lead to potential legal repercussions regarding accessibility. Screen reader users might find themselves puzzled by cryptic filenames like "Image alt tag screenshot_212_4738490121_121.jpg."

Resolution

Finding a resolution to these challenges is essential. The myriad of pixel densities available today makes fuzzy email images are a big let down, but using retina sized images, especially GIF's could push your byte size beyond acceptable limits of your platform, and best practices.

Best practices

Creating emails that follow best practice and still deliver a beautiful brand experience is an intricate endeavor. The process demands the ingenuity of skilled developers investing countless hours in hackery and cross-platform testing. Making a notable impact on the internet today is incomparably more difficult than it was just three years ago, not to mention five or ten years back.

In conclusion, the evolving realm of email marketing necessitates a strategic fusion of content brilliance, innovative design, and meticulous coding. By embracing this synergy, brands can rise above the competition and forge a meaningful connection with their audience, even amidst the challenges posed by an ever-changing digital landscape.

For Hims Email marketing
ForHims does a great job at using real text, custom fonts & mobile breakpoints
This Forhims.com email before and after remote images and web fonts have loaded. See how the messaging is still delivered effectively without any remote assets and the layout shift is marginal.
Liane V Beauty Email
Image heavy emails score poorly on the SPAM-O-METER
Humanrace Email Spam
Humanrace's email didn't make it past my spam filter, even though I actively subscribed.
Totem's email design works as an old school web 1.0 even without the web fonts and custom styles loaded.

Image only emails are the number one NO NO. They rate poorly on the spam-o-meter, consume user's precious bandwidth and present inherent latency & accessibility issues.

Ulla Johnson Email marketing
Ulla Johnson effectively communicates with a balance of text and images
Parfums Quartana Email marketing
Parfums Quartana strikes a great balance between text and image

If you're struggling with your email marketing strategy and implementation, contact Sarah at SHRIMPTON.AGENCY to find out how we can improve your inbox conversions.